- Reset windows hello for business command line I contacted one of the IT managers of the company that suggested to run a CMD command as admin with the promise that re-booting after that I should have had the possibility to setup a new PIN. For more information about Windows Hello, refer to KB article: What is Windows Hello and How to Set it Up in Windows 11 and Windows 10. - Disable-WindowsHello. Mar 2, 2020 · You may try to reset the driver by doing the following: 1. Are there any ideas on how to reset the HfB for one User, so he has to reregister at next sign in? Nov 29, 2024 · Throughout this process, the first few times I've reset it are successful as compared to the rest later on, where it was later stated that the new PIN can't be created. msc and press Enter. K12sysadmin is open to view and closed to post. Jan 4, 2025 · Let's try to create a new local administrator account from the command line and log in to see if Windows Hello works properly. but as you can see from the question, I cannot log into the local administrator account on my pc due to windows hello being Apr 20, 2022 · I recently bought a new windows computer and I upgraded to windows 11. It has no effect on devices that have already gone through provisioning in the past and does not stop the users from using the PIN that already set up. If that doesn't work then try this, Right click your start button and select Command prompt (Admin) to bring up elevated Command prompt. In that case, some questions are commonly raised when disabling Windows Hello PIN on Windows 10. Jan 10, 2024 · For security reasons I had to change my PIN (Windows Hello) that is managed by my organization. Mar 13, 2025 · Windows Hello for Business - PIN reset - methods to verify the user With the WHFB deployment in an enterprise environment (trying to move to password less) In the PIN reset flow (from locked machine, user forgot PIN Scenario) while the user tries to reset the PIN by select "Forgot PIN" option, the user is asked to verify themselves with Password. Hello CHERRYNAKAR! I am Claus, an Independent Consultant from the Microsoft Community! Glad to be able to help you! You are trying to reset all of your Windows Update services? If it is that, you would need to do it using the Command Prompt. We just enabled Windows Hello via GPO. exe -DeleteHelloContainer This command deletes the Hello Container, effectively removing your Windows Hello for Business registration. Right-click Command Prompt and select Run as administrator. Enter [CMD] in the search bar to find [Command Prompt], right-click [Open as Administrator]. We definitely wipe devices once returned. I checked my registry: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System\ AllowDomainPINLogon = 1. Open Command Prompt: Run Command Prompt as an administrator. and reset a Windows Hello Pin. All users may enable Windows Hello PIN or fingerprint/face (when available). At the command prompt, type the Dec 1, 2024 · - On the third boot, Windows will boot into the recovery environment from which you can access System Repair, Safe Mode, Command Prompt . This is the command they said to perform: Mar 22, 2024 · Disabling Windows Hello for Business configuration (tenant-wide settings) from the Intune portal only disables Windows Hello for Business enrollment on new device provisioning. Click on “Advanced”. Jul 15, 2024 · Disabling the PIN you created in Windows Hello is simple and can be accomplished through a few quick methods. At the command prompt, enter the following command to create a new user and set a password: Sep 24, 2021 · Implementing Windows Hello for Business, as outlined in my previous blog, is not so much difficult as it is tricky to get all of the little pieces in place. Step 3: Restart Computer. CanReset: Denotes whether the Windows Hello key can be reset by the user. This is the same in safe mode. Turn off the PIN using the group policy editor. Command Prompt begins to run the command. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Locate the Ngc folder and delete it, after that restart the computer and try to reconfigure the Windows Hello input methods. May 27, 2023 · Open an elevated Command Prompt i. Navigate to Local Computer Policy > Computing Configuration > Administrative Templates > Windows Components > Windows Hello for Business. Press Shift+F10 for Command Prompt Run: systemreset Follow the prompts to perform a reset (just Remove My Files, no need to Clean the Drive if it’s a brand new PC with no data yet) Oct 8, 2024 · I’m sorry to hear you're having trouble setting up Windows Hello PIN. If you are having another issue with Windows Hello on a Dell laptop or desktop, then check out the articles in the third section. Run an SFC scan by typing "sfc /scannow" in Command Prompt as an administrator. Open Command Prompt as an administrator by searching for it in the start menu, right-clicking on it, and selecting “Run as administrator“. Changing PIN doesn't work. How can I prompt the user to set up their Windows Hell Sign-in options when they next sign-in? Nov 29, 2023 · Finish creating the policy and apply the policy to the devices where you want to enable Windows Hesllo for Business PIN reset. Run Clear-Tpm command . It's pretty simple actually, You can disable the PIN with the below two commands. The integration with Azure AD ensures a seamless and secure experience, making it easier for you to regain access to your device. If you are using a laptop with built-in Webcam, follow these steps to Feb 27, 2024 · First I would suggest Checking for Windows updates this might fix issues you're having with Windows Hello. Press Win + R to open the Run dialog box. Enter the following command and press Enter to execute: cd C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC . Registry Editor. They cannot be setup/changed via Settings now either. Use the Command Prompt (advanced options): If you have access to the advanced boot options menu (via the safe mode method mentioned above), you can try opening the command prompt and creating a new administrator account to bypass the issue. Nov 22, 2024 · Windows Hello for Business provides the capability for users to reset forgotten PINs. exe) window, while signed in with the user account of the person you want to delete the Windows Hello For Business registration for: certutil. Jan 9, 2024 · Click Windows Start and type Command Prompt in the search box. Try each option one at a time, then see of Windows will boot. Run the following command in the Command Prompt: certutil. Open the Services panel and stop the biometric service. Follow the prompts to lift your finger and touch the sensor again in order to map the entire print (see Figures 51 through 54). Method 3: Reset PIN using Safe Mode: Reboot your computer and press F8 at startup to enter Safe Mode. Paste the following command to delete the Ngc folder: May 26, 2024 · On Windows 11, open the Command Prompt as an admin and run the following command. ; Once you complete the steps, the system will default to the Nov 22, 2024 · Device is Azure Active Directory-joined ( AADJ or DJ++ ): Yes User has logged on with Azure Active Directory credentials: Yes Windows Hello for Business policy is enabled: Yes Windows Hello for Business post-logon provisioning is enabled: Yes Local computer meets Windows hello for business hardware requirements: Yes User is not connected to the Nov 24, 2024 · Under “Windows Hello PIN”, click “I forgot my PIN” and follow the instructions3. 🔗 Relevant links Windows Hello for Feb 13, 2024 · I’m sorry to hear you’re having trouble setting up Windows Hello PIN. Press Windows+X and select Windows PowerShell(Admins); 2. 7. Set windows Hello with fingerprint and PIN. Figure 53: Windows Hello for Business Mar 18, 2024 · After confirming that everything is normal with the new account, switch back to the original account and try the following steps to clean up the Windows Hello data, including PIN code info: Reset Windows Hello. Then run . Is there any command line tool or powershell cmdlet available for this. In Command prompt type sfc /scannow and press enter. After that, retry setting the PIN. exe d:\windows\system32\sethc. For information about using this tool, see Tpmvscmgr. Open a powershell or cmd windows (With Admin rights) How to open a cmd or powershell windows. Open the Services pane and stop the Biometrics service. Please run Command Prompt as an administrator ("Win" logo key + "Q", enter "cmd", select "Run as administrator "), and enter the IMPORTANT: Please make sure that the path showing on the command prompt screen would be C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC as running the rmdir command on the wrong folder may cause further issues. Once that's finished, restart the computer 5. Any help would be highly appreciated! Thank you K12sysadmin is for K12 techs. To resolve this, run the following line of code in a Command Prompt (cmd. exe /disable from and elevated command prompt will remove this option from being available. Update Windows and Drivers: Ensure Windows 10 is up to date. May 13, 2024 · Open an elevated Command Prompt i. This will disable the prompt the user to set one up, and will remove any existing pin/biometrics already set. Here’s a step-by-step guide to help you troubleshoot the issue: 1. ; Confirm your Microsoft account password. e. msc and press Enter to open the Services Jan 7, 2023 · 4-Now, go to Advanced Options >Command prompt 5-Run this command to take ownership of the folder: icacls C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc /T /Q /C /RESET 6-Run this command to rename the folder: Ren C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc Ngc. All of them have their pro’s and con’s. Run command: dsregcmd /leave followed by dsregcmd /join; I hope the information above is helpful. This PIN reset protector is encrypted using a public key retrieved from the Microsoft PIN reset service and then stored on the client for later use Dec 23, 2023 · The above two commands together, will delete all Windows Hello for Business registrations that are local to the Windows 10 device, including Windows Hello Face, Windows Hello Fingerprint and Windows Hello PIN. Click on “Accounts“. Type exit then press enter to close the command prompt window 5. 5) Modify Windows Hello Group Policy Settings A Windows Update may have made some changes to some important Group Policy settings, so you may want to check Windows Hello settings in the Group Policy Editor. Dec 9, 2024 · Open the Services Panel and Stop the biometric service: Press the Win + R keys together to open a Run dialog box. Click the OK button. Copy the Root Certificate to the client, such as the desktop. In the Accounts, on the left side, click on Sign-in options. Check the "Conditional Access" and "Windows Hello for Business" settings to make sure they align with your requirements. Open the Start menu, in the Search box type cmd or command prompt. In the Windows Hello for Business pane that opens, set the Configure Windows Hello for Business policy to Enabled. Go to Settings > Update & Security > Windows Update and check for updates. Reset Windows Hello. msc. old Oct 11, 2023 · After deleting the NGC folder, it is recommended to reset the permissions for the folder using Command Prompt. Apr 5, 2023 · Windows hello accidentally disabled after using command prompt, can't figure out how to fix it. By resetting Windows Hello PIN, all your passkeys WILL BE DELETED! Oct 6, 2024 · 1. In the Registry Editor, select HKEY_LOCAL_MACHINE. Aug 19, 2023 · 4. Windows hello finger print reader working , user can still unlock using fingerprint. Copy all Sep 6, 2024 · To create and delete TPM virtual smart cards for end users, the Tpmvscmgr command-line tool is included as a command-line tool with the operating system. You can use the Create and Delete parameters to manage virtual smart cards on local or remote computers. To delete the Windows Hello for Business data container run the following command (yes, the user needs to be logged off afterwards): certutil -DeleteHelloContainer logoff Reset Hello by Deleting the Database on Disk Small script to disable Windows Hello Pin and Biometrics. If you can't remove the folder because of permissions, run the command below. Why can't I remove Windows Hello PIN? Jul 17, 2022 · The Ngc folder is saved in the Windows folder and is where the PIN information is stored. Select Windows biometric services from the left column . g. From there, navigate to Troubleshoot > Advanced options > Command Prompt Kindly click on the link below for support article. 4 Double click on “Use Windows Hello for Business” Double click on “Use Windows Hello for Business” 2. Prologue. Paste the following command to delete the Ngc folder: Oct 19, 2024 · Ⅱ. Click Save. Dec 9, 2022 · However, if you are using Windows Recovery Environment, accessing the command prompt may be a more convenient or only option. To disable Windows Hello PIN from Windows Settings:. Query for keys in Azure Active Directory using the following command: PS> Get-AzureADWHfBKeys -Logging -Report -Tenant contoso. Restart your computer and try setting up the PIN again. Try to re-setup PIN and see if issue is resolved. • In the Command Prompt window, type regedit and click OK. Back to top Dec 15, 2024 · If the System Restore method didn't work, try other recovery options like Uninstall Updates or Startup Repair method. Stop the Windows Biometric Service from the Control Panel. Remove your Webcam. There are two forms of PIN reset: Destructive PIN reset: The user's existing PIN and underlying credentials, including any keys or certificates added to their Windows Hello container, are deleted from the client and a new sign in key and PIN are provisioned. * Note: If you cannot login using your account password, login in to Windows using the Administrator account and then reset the user's password. After you see the logon screen, press the SHIFT key five times. For more information, see the “Reset this PC” section in Recovery options in Windows 10. Computer will be completely reset and stripped down to a basic Windows install (no SCCM agent) and student can become a local administrator. search for Device Manager 3. In [Command Prompt], enter the following command and then enter: net user NewAdmin 123456 /add (NewAdmin is the new account name, 123456 is the new password, the name and password can be changed) net localgroup administrators NewAdmin /add To fix this issue, you basically just need to the delete the existing files and re-register your face or fingerprint (it works the same for both). Reboot required after running. In the Services window that opens, locate the Windows Biometric Service. Jan 9, 2024 · Verify Windows Hello for Business settings: Ensure that the WHfB policy is correctly configured in Intune. Running reagentc. Press Enter to execute the command. Aug 30, 2024 · Command Prompt:Open Command Prompt as an administrator. exe", and press Enter (this will open a blank "Command Prompt" window, which will close and automatically open the Microsoft Store after about 10 seconds). Nov 10, 2024 · Restart your computer and Windows should automatically reinstall the necessary drivers. Once in the NGC folder, use the command. It is possible to remotely reset a PIN, but I believe the device has to be managed with an MDM. A while back, I got really annoyed from being asked to update my pin every 90 days, so I consulted google to solve my issue, and I came across a page (that I can no longer find) that suggested I type something into command prompt to resolve this issue. (Windows 10 Pro) 1. Reset Windows update components: Right click on the start button and select Powershell (admin) or Command Prompt (admin) Write the next hit enter after each line. Type the following command in the Command Prompt window to navigate to the NGC folder: cd C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC . However, it will not remove the Security Key sign-in method, because this registration lives in Azure AD, not on the device. Step 4: Windows upon restart will ask you to reset your Hello Pin Jan 11, 2022 · 4. Is there any way to force a WHfB PIN reset for that specific user across all devices? All devices are Azure AD / Entra ID joined and Intune managed. In the Command Prompt window, enter the following command: Jun 22, 2023 · C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Locate the Ngc folder and delete it, after that restart the computer. exe -DeleteHelloContainer. This will help you to repair the Windows 10 system files and check for any issues, follow these steps below: 1. Restart Biometric Services: Press Windows Key + R to open the Run window. ps1 Aug 4, 2019 · 1. Open the Services Panel and Stop the biometric service: Press the Win + R keys together to open a Run dialog box. This will completely reset all Windows Hello configurations, before making sure your account password login is normal. Type services. First try gpupdatr, gpudate /force, and then run as admin and do both again. When the deletion is completed, restart your PC and login to Windows with your account password. For more information about how to back up and restore the registry, refer to the article below . msc' to open the services. exe -DeleteHelloContainer Jan 16, 2025 · Enter "Command Prompt" mode . com ” tenant for all registered Windows Hello for Business public keys and will output that information to C:\AzureKeys. Step 3: Execute net user “username” password to reset the Windows 11 password. 5. Type 'services. dsregcmd /leave. Open Explorer : Navigate to . exe -deleteHelloContainer which needs to be run under the user Oct 8, 2023 · Open Command Prompt as an administrator by right-clicking on the Start menu and selecting “Command Prompt (Admin)” or “Windows PowerShell (Admin)“. Jan 7, 2022 · Hello there, out organization is running a on-premise AD. You Mar 9, 2017 · To configure Windows Hello for Business, use the policies under Computer configuration\Administrative Templates\Windows Components\Windows Hello for Business. Press Ctrl+Shift+Enter. How to back up and restore the registry in Windows (microsoft. Unfortunately i didn't made it 😄 . This will open a command line interface. Here's a step-by-step guide to help you troubleshoot the issue: 1. In the right pane, find and double-click Maximum age for PIN. C:\Windows\System32\WinBioDatabase Jul 18, 2024 · Restart your computer and as soon as the Windows logo appears, press and hold the power button to force a shutdown. old Feb 19, 2024 · Hello , Good to see you in Microsoft Community. in MEM have have Config Profile that: Jun 22, 2024 · Reset Windows Hello: Open File Explorer and navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. Close Command Prompt. Go to Settings > Accounts > Sign in options; Click Windows Hello May 5, 2023 · Update the Windows Hello driver by right-clicking on the fingerprint reader device and selecting "Update driver". May 30, 2024 · Factory Reset Windows 11 from Command Prompt. Reset Windows Biometrics Component. Jul 11, 2019 · i'm looking for a possibility to reset Hello for Business for a user, because he has problems with his config. Dec 11, 2020 · IMPORTANT: Please make sure that the path showing on the command prompt screen would be C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC as running the rmdir command on the wrong folder may cause further issues. Jan 14, 2024 · To reuse Windows Hello to authenticate Microsoft Services you still need to reset Windows Hello PIN manually (by clicking on the "I forgot my PIN") on your device. Type or you can just copy & paste ICACLS * /T /Q /C /RESET to Command Prompt, and press Enter. My first idea was to clear the content inside the attribute msDS-KeyCredentialLink. To add content, your account must be vetted/verified. You can remove the Windows Hello for Business container on a Windows 10/11 device using a straightforward command: certutil. Step 3. Right-click Windows Biometric Service and click Stop. I would like to try to stop and start the service responsible of Windows Hello services. Follow these steps: Press the Windows key + X and select "Windows PowerShell (Admin)". ps1: Script will detect if the logged on user is using the PIN credential provider indicating that the user is making use of Windows Hello for Business Jan 12, 2018 · I'm unable to run most programs and I can't open Windows settings to try a reset. When you perform a reset and use the Remove everything option, it will clear the TPM as part of the reset. Go to Troubleshoot - Advanced Option - Startup Repair See if Windows startup can repair itself Feb 15, 2024 · I have two accounts on my pc, and I wanted to use the local admin account to elevate my main account from a user to administrator status as I reset my windows therefore my main account was reset to its default user status. Sep 6, 2024 · For new Windows installations, we recommend Windows Hello for Business or FIDO2 security keys. exe runs the system restore dialogue, but I need the one to reinstall Windows. "So I went ahead and enabled Windows Hello for Business as well. The issue is primarily with remote users (especially if they leave on bad terms) who have to ship their devices back. Even on an Active Directory Domain joined system – if you want to e. Reset Windows Hello by removing your fingerprint and setting it up again in "Settings" > "Accounts" > "Sign-in options". 5 From the pop-up window, we can Enable or Disable Windows Hello for Business, also Enable or Disable “Do not start Windows Hello provisioning after sign-in” Enable or Disable Windows Hello for Business Sep 5, 2022 · Search for Command Prompt, right-click the top result, and select the Run as administrator option. Suppose you still have doubts about the same topic. But can you factory reset your PC only with Command Prompt? Factory Reset With Command Prompt. Figure 52: Windows Hello for Business Fingerprint Scan 2. There are two forms of PIN reset: Destructive PIN reset: The user's existing PIN and underlying credentials, including any keys or certificates added to their Windows Hello container, are deleted from the client and a new sign in key and PIN are provisioned Apr 22, 2021 · Not a question but an Answer, took me a while to figure out how I could remove and disable a Windows Hello for Business PIN via powershell. Mar 3, 2025 · NgcSet: Set the state to YES if a Windows Hello key is set for the current logged-in user. Which service should I restart? Thank you. If possible reboot server login and once user profile services are up have local GPP users each reboot thr endpoint und then gpudate, gpupdate /force qns then run as administrator and so fpuodate abd gpuodaye /force. csv . com -All | Export-Csv C:\AzureKeys. I know I can direct users to the settings app where they can choose one of the methods, and I know they can log out and log back in to get it. exe tool. Then enter the following command to delete all files in the NGC folder: Aug 9, 2024 · Benefits of Windows Hello for Business Windows Hello for Business offers a range of significant benefits that enhance security and user experience: Enhanced Protection Against Credential Theft: By requiring both the physical device and the user's biometric data or PIN, Windows Hello for Business significantly reduces the risk of unauthorized Sep 11, 2018 · 1. Jun 30, 2021 · I’m aware of two way to delete Windows Hello for Business data. In the Administrator: Command If you are having another issue with Windows Hello on a Dell laptop or desktop, then check out the articles in the third section. Now go to Use Windows Hello for Business policy, double-click it, and set it to Disabled. Select Windows Biometric Service from the left-hand side column. 7-When finished close the command prompt then click to return to the first screen 8-Click to continue to normal boot 9-Sign in on Windows using your password and configure the Windows Hello PIN again If this procedure also fails and the problem persists, you can perform the repair upgrade using the Windows ISO, this procedure will repair all Jun 12, 2024 · In the ‘Advanced options’ menu, select ‘Command Prompt’. Open Command Prompt as administrator. This way still works fine. When you see a Command Prompt, type the following commands and press Enter after each command. I recently came to know about the "Systemreset -clean" Command but it would trigger the Wizard for system reset. Click Apply and then OK. Afterwards, sign out to complete the action: logoff. press the Windows button 2. Kindly try these following steps to reset Windows Hello biometrics and to set up Windows Hello on your current user account: On the search box, search and open Services. Reboot your computer and check. To do so, type "Command Prompt" in the Windows Search bar, and then click the Command Prompt app from the search results. Now on the menu bar, click on File > Load Hive. If the user has an existing Windows Hello container, the Windows Hello for Business key will be enrolled in that container and will be protected using existing gestures. But: when rebooting the devices while they are connected to the organization network they lose their Windows Hello configuration. Resetting your Windows 11 computer from the Command Prompt will erase all your files, settings, and apps, essentially making the computer as if it were new. When the recovery screen comes up, choose TroubleShoot and then Reset Windows. Restart your PC. Type following command and press Enter key: icacls C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc /T /Q /C /RESET 3. Jul 8, 2022 · 2. exe Mar 22, 2021 · Windows 10 offers various ways to logon to your device. net stop WbioSrvc cd C:\Windows\System32 Oct 23, 2023 · Select Start, enter cmd, locate and right-click Command Prompt in the search results, and then select Run as administrator. Jul 12, 2024 · (Image credit: Mauro Huculak) Click the Remove button again to confirm. Afterwards, I went to check settings, proceeded to Accounts>Sign-In Options and was able to identify the problem which was my Windows Hello was down. Right-click on the command prompt and select Run as Administrator. You can run the built-in System File Checker to fix it: Press Windows + X and select Command Prompt (Administrator) or Windows PowerShell Jun 16, 2022 · How to reset Windows 11 Password using Command Prompt Command Prompt is a secure and easy way to reset the local account password before logging into your computer. I can restart in safe mode with command prompt but I don't know how to run the reset from there. once it is done, restart your computer Mar 17, 2018 · Right click your start button and select Command prompt (Admin) to bring up elevated Command prompt. If you want to post and aren't approved yet, click on a post, click "Request to Comment" and then you'll receive a vetting form. Refer to them for further clarity. During Azure AD join of a Windows 10 or Windows 11 device (be it via Autopilot or manual), as part of the device provisioning process, Windows Hello for Business provisioning gets triggered (post completing ESP, but before the user gets presented with the Desktop screen, subject to meeting the WHfB pre-requisite checks) which prompts the user to setup a Windows Hello PIN for use as a Aug 13, 2021 · On the Windows 10 client, ensure you have fully completed the Out of Box Experience and enrolled into Windows Hello for Business. Select “Safe Mode with Command Prompt”. Step 2: The command prompt launches and then you can enter the command line: net user to check all users on your computer. 6. A user will be prompted to set up a Windows Hello for Business key on a Microsoft Entra registered devices if the feature is enabled by policy. One thing is for sure, Microsoft loves the Windows Hello PIN. Figure 51: Windows Hello for Business Fingerprint Scan 1. Once I Set that up I was able to go into settings and disable Windows Hello. For more information about Windows Hello biometrics, see: Jul 16, 2018 · To do this, we recommend that you use the Reset option in Settings. Open Command Prompt (Run as Administrator) b. Repeat this process twice. Also, the NGC folder contains encrypted data files that store the biometric data and other credentials required for Windows Hello to authenticate the user. Reset Windows Biometrics Component • Open the Services pane and stop the Biometrics service. NgcKeyId: The ID of the Windows Hello key if one is set for the current logged-in user. msc, and then hit Enter. After turning on your computer and the password was incorrect, follow the steps below to reset or change the password. net stop wuauserv net stop cryptSvc net stop bits net stop msiserver Ren C:\Windows\SoftwareDistribution SoftwareDistribution. If you enable this policy setting, a domain user can set up and sign in with a convenience PIN. Check if you have the options now. How to disable Windows Hello - Microsoft Community Dec 13, 2019 · Hi, I'm having some recurrent problems with Windows Hello. Overall, Windows Jan 11, 2025 · A Windows Hello for Business (WHfB) container is a logical grouping that stores the user’s keys, certificates, and credentials managed by Windows Hello. ; Take ownership and grant full access to "Administrators" on the Ngc folder as described in this post: How to take ownership and get full access to files and folders in Windows 10. exe. Every time I start my computer it wants me to set up Windows Hello features like facial recognitions, fingerprint scan, and pin. Set-ItemProperty HKLM:\SOFTWARE\Policies\Microsoft\Windows\System -Name "AllowDomainPINLogon" -Value 0 Jul 2, 2020 · To achieve that, run the following line of code in a Command Prompt (cmd. set up a Finger-Print login, you will be forced to generate a Windows Hello PIN, at least by default. Corrupt system files can cause PIN issues. To do this, open Command Prompt as Administrator. If nothing works, open the command prompt from the recovery screen and follow the steps below to enable the Password option on the login screen. Jan 8, 2024 · Step 1: Search Command Prompt on your Windows 11 search box and then choose to Run as administrator. When this happens, in Settings>Accounts>Hello PIN-You can change pin, but cannot remove (grayed out). Deleting the Hello Container With Certutil. - RIGHT CLICK on the Windows powershell that only say powershell (Not Powershell ISE, x86). (Creating it in other ways is also possible) Click “Windows Logo Key” to open the search bar -> Type “cmd” in the search bar and open it with administrator privileges -> Please enter the following command Jan 11, 2025 · Step 3: Delete the Hello Container Finally, you need to delete the Hello Container using the certutil. Please note, this will reset Windows Hello (face scan, fingerprint scan, and iris scan) for all users registered on the computer: 1. exe d:\ copy /y d:\windows\system32\cmd. Type the second command to take ownership of the NGC folder and press Enter: Apr 18, 2024 · 4-Now, go to Advanced Options >Command prompt 5-Run this command to take ownership of the folder: icacls C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc /T /Q /C /RESET 6-Run this command to rename the folder: Ren C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc Ngc. exe 4. Reset your PIN using the command prompt: If you are unable to reset your PIN using your Microsoft account, you can use the command prompt to reset it. Now, choose Troubleshoot > Advanced Options > Command Prompt. Now, click on Windows Hello PIN. Check Windows Hello for Business deployment state: Confirm that the deployment state of WHfB is properly set in Intune. Group Policy Editor. Press Yes when prompted. find Hello > Webcam then the Facial Recognition driver and right-click on it 4. Select Start > Settings > Windows Update > Check for updates. Apr 24, 2021 · Related: How to Factory Reset a Windows 11 PC First, open Command Prompt. csv. Jan 16, 2024 · See the PowerShell script Detect-WindowsHelloEnrollment. choose Remove Driver Software 5. I have done that. For that, execute the steps below: Right-click the Start button and select Run. Jul 7, 2024 · In the Group Policy Editor, navigate to Computer Configuration > Administrative Templates > Windows Components > Windows Hello for Business > PIN Complexity. Here are the steps you need to follow: Step 1: Open Command Prompt as an Administrator Jun 25, 2022 · Find the expired certificate with description “Windows Hello Pin” Delete this certificate; Step 2: Reset Hello Pin. Step 5: Replace Utility Manager with Command Prompt. Ques 1 : Does TPM entries for windows Hello gets recreated/restored upon reboot? Steps : 1. I restarted, disabled my PIN (actually Removed it) and set the machine up to use the Outlook Account PW. Check for corrupted system files . The Command Prompt should open Dec 29, 2019 · To Reset Windows Hello in Windows 10, Navigate with File Explorer to the following folder: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\. Nov 28, 2018 · Hello All, I am interested in knowing if we can trigger reset of windows 10 machine without following a wizard. Clear the Microsoft Store cache " Win" logo key + "R" to open "Run", type "wsreset. 2. CMD(Admin). Method 2: Use the Registry Editor Nov 10, 2024 · Install in Test Mode (if necessary): If the above methods do not work and you must install the driver, you can enable Windows Test Mode, which allows the installation of unsigned drivers. Let’s take a quick look at ways to configure Windows Hello for Business in Intune before we start, and why these policies aren’t enough to remove WHfB as a sign-in option on devices where it’s already configured. Jul 13, 2021 · The most you can do is to enable Windows Hello / PIN using Group Policy - and then advise your users to set up PIN as they see fit (as they may not want to use PIN, and they may opt for other Windows Hello feature eg Face, Fingerprint, Security Key, Picture Password). Find the matched item and open it as administrator. Jan 31, 2018 · Thank you for the information. You can repair/reset Windows Security app by the following steps:. At the command prompt, create a temporary directory: mkdir c:\temp Run the following tasklist command: tasklist /m lsasrv. 1. Jan 14, 2020 · 2. On the third start, Windows should enter the Automatic Repair environment. Please run Command Prompt as an administrator ("Win" logo key + "Q", enter "cmd", select "Run as administrator "), and enter the following commands one by one. 3. The Tpmvscmgr command-line tool allows users with Administrative credentials to create and delete TPM virtual smart cards on a computer. Verify the Windows Hello for Business PIN reset policy application. - Click start - Find Windows Powershell folder in the application tree. Press Windows + R to open the Run dialog box. 4. msc . Type cmd. Performing a factory reset restores your PC to default configuration. By following these steps, users can easily manage their Windows Hello PIN without disrupting IT administrators, allowing for a smoother and more efficient reset Feb 13, 2024 · For more information, see how to do thisStart your PC in safe mode in Windows - Microsoft Support. old Oct 8, 2023 · Enabling the Microsoft PIN Reset Service in your Azure AD tenant is a simple and effective way to allow users to reset their Windows Hello PIN in a business or enterprise environment. You can easily check whether the policy has been successfully applied to your device from the command line. If this is a DC and go changes made. . Jan 5, 2020 · Press the Windows key + R to open Run, type gpedit. Choose open with admin rights. Windows Hello for Business provides the capability for users to reset forgotten PINs. Restart the computer. c. Back to top Feb 8, 2023 · You can reset the permissions for the Ngc folder using Command Prompt: Click the search icon from the taskbar and search for cmd. – Apr 17, 2022 · On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt, etc. Log I have a user who has shared their Windows Hello for Business PIN with another user (for an approved reason). Right-click on it, and then select “ Stop” from the list that appears. I'm looking for a way to manually trigger the full-screen Windows Hello for Business wizard that appears on first sign-in. Often it comes down to one simple checkbox, setting, or configuration, and wham! it starts working. Here in the “Fingerprint” section, remove the saved fingerprints and then re-save them. In the command prompt window, type in "regedit" to launch the Registry Editor. Enter the command: In Command Prompt, type the following command and press Enter: Go to Devices > Enroll devices > Windows enrollment > Windows Hello for Business. Does your organization actually allow the use of Windows Hello for Business? It sounds to me like the user set up a PIN, and then a policy blocking users from creating a PIN was applied, preventing access to the PIN settings. Does anyone know the command? I know that rstrui. Sep 27, 2023 · With this method, you can conveniently reset your Windows 10 Hello PIN for domain accounts without losing any of your Windows Hello for Business containers and keys. Jan 27, 2025 · Enter "Command Prompt" mode . Then Kapil Arya MVP MVP | Volunteer Moderator posted a solution to a user who had a similar issue: "Please try these steps: Open Registry Editor by running regedit command. After restarting client I Jun 1, 2022 · ‘Change or Reset PIN Windows Hello for business’ in Windows 10/11: ‘Windows Hello for business’: Windows Hello for business is new feature provides the capability for users to reset forgotten PINs using the ‘I forgot PIN link’ from Sign-in Options page in ‘Settings’ or from the above the lock screen. Delete the Ngc folder. Right-click the cert and click Install Certificate. The final tip to fix Windows Hello is to reset fingerprint and facial recognition. copy d:\windows\system32\sethc. Once Dec 28, 2024 · 2. Select Disabled or Not configured, and then click Apply and OK. They are no longer prompted to set these up after signing in. Back to top Thanks for the quick reply! *Edit: Forgot to answer your question. The Windows Hello section in the Settings panel isn't available, so we can't go that route, so I'm hoping that someone else has come across this before and figured out a way to reset/remove the Windows Hello PIN after the disable policy has been applied? May 23, 2021 · My machine required that I set up a PIN before I could disable Windows HELLO. Paste the command below and press Enter: Mar 31, 2023 · Click on "I forgot my PIN" on the login screen and follow the instructions to reset your PIN. Install Hyper-V To test Windows Hello for Business we need console access to the virtual May 23, 2022 · Newly enrolled devices will prompt you to set up Windows Hello when you first sign in, but you can skip the setup if you’d like. Leave all other settings as default. Type the first command to take ownership of the NGC folder and press Enter: takeown /f C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC /r /d y. dll In the tasklist command output, find the process identifier (PID) of lsass. Dec 7, 2020 · How to Enable or Disable Windows Hello Biometrics in Windows 10 Windows Hello biometrics lets you sign in to your devices, apps, online services, and networks using your face, iris, or fingerprint. Jul 25, 2022 · Settings app. You might be prompted to press a key before the TPM can be cleared. Best Regards, Yanhong Liu ===== If the Answer is helpful, please click "Accept Answer" and upvote it. This command will query the “ contoso. Now, press Windows Key+I to open the Settings application. Oct 9, 2022 · Then, you can restore the registry if a problem occurs. However: The second PowerShell command disables the ability to choose sign-in options (such as Windows Hello or fingerprint) on the login screen. How so? May 24, 2024 · Reset Windows Hello Settings: Go to Settings > Accounts > Sign-in options. Type the following command in the Command Prompt window to navigate to the NGC folder: Dec 3, 2024 · If you are unable to uninstall the update, we can try resetting the Windows Hello configuration: a. Aug 14, 2023 · Figure 50: Windows Hello for Business Fingerprint Setup. It wipes all the applications and other data from your - Double-click Allow user to login using biometrics and select Enabled. Jun 11, 2022 · “When non-destructive PIN reset is enabled on a client, a 256-bit AES key is generated locally and added to a user’s Windows Hello for Business container and keys as the PIN reset protector. system gets rebooted. -Click on “Advanced Options”. In the pop-up file selection window, go to This PC > C: drive > Windows > System32 > Config May 26, 2021 · icacls C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc /T /Q /C /RESET To set a normal password is possible with: net user pcname P@ssw0rd1 Apr 2, 2024 · 1. Nov 30, 2020 · Fix the Windows corruption errors with DISM & SFC tools. 1. All 3 Policies under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". del /F /Q * This will delete all files and folders in the NGC folder. Reset Windows Hello service . They use the same PIN across all computers. You are required to If you are having another issue with Windows Hello on a Dell laptop or desktop, then check out the articles in the third section. Go to the Start Menu, type cmd and open it as an Admin. - Click Apply > OK. Jul 24, 2023 · A user has skipped setting up Windows Hello Sign-in options (Face and PIN) after signing in, a number of times. TKS for all of the help! Norm Ives Dec 15, 2020 · 4. 1] Using the Settings app. com) You can refer to the following threads for more detailed information. vgeth pccb hejf mvdrj gecgwu hnposr horwl sutwr lseir dmdl fsatd tkky dvuqn trhmsh tctnbq